Effective communication in the workplace dramatically contributes to an organization’s success. It increases employee productivity, morale, and engagement while saving the organization time and money.
Besides, the employees can better understand their roles and responsibilities and boost their trust, loyalty, and commitment to a company.
The impact of excellent communication in the workplace is huge. Here is how you can improve how you communicate at work to reap all the benefits.
1. Encourage an Open-door Communication Policy
Communicating with employees is a two-way street. You can achieve this when you avoid commanding your employees and start engaging them. By doing so, they will feel more comfortable to contribute feedback on the company’s progress.
When you listen to them, it is also easy to understand their attitudes towards work, spot relation issues among them, and give them a chance to shine.
You should also accept both the compliments and criticisms and be sure to work on them. Your employees will feel that their opinions are valued and help build loyalty and improve productivity.
2. Employ Multiple Communication Methods
To improve communication, incorporate the different communication methods, such as email, messaging, voice calls, and video conferencing. To select the most appropriate tool, consider the purpose of communication and the goal you aim to achieve.
Also, ensure that whatever channel you choose, your employees can access it quickly and are well-versed on how to use it. To gain the most from all the methods, you can combine them using collaboration tools or intranet software.
An effective workplace communication tool should integrate different communication channels and devices. It should also connect people and spaces using a single platform, thus improving productivity and engagement.
3. Communicate Regularly and Consistently
You cannot afford to limit interactions to the quarterly and annual meetings or the monthly project reviews. To encourage active communication, you will need to start leading by example.
Set the right tone by being the first to reach out, and start conversations with them regularly. Check-in often to determine the progress of projects, and allow them to seek your guidance in case of any issues.
Also, schedule regular team meetings depending on the specific needs of projects, such as the workload and deadlines.
You should plan monthly get-togethers and weekly check-in sessions to allow honest conversations with your employees. Consider taking some meetings out of the office to encourage more candid and frank discussions.
4. Plan for One-on-One Meetings
Human beings are social creatures; they value face-to-face meetings whether virtual or physical. These are especially important when you need to avoid miscommunication when handling sensitive matters.
One-on-one meetings show your employees that you value their input and time. You will also understand their perspective. You can take advantage of this time to offer advice on ways that they can improve their productivity.
5. Have Internal Documents Easily Accessible
Communication includes exchanging all manner of knowledge and information between people. That is why it is essential to centralize all your companies’ information so that it is easily accessible to all who need it. This means effectively managing documents and sharing knowledge that is critical to running daily tasks.
6. Take Note of Non-Verbal Cues
As a manager, you need to note your employees’ nonverbal communication cues. Be aware of how you present yourself before your team members. Despite being in authority, you should be approachable.
Observe any drastic changes in your employee’s behaviors and act fast. A study shows that 76% of the U.S workforce has struggled with issues affecting their mental health.
The clues to look out include withdrawal, anger, and sudden incapability to perform optimally at work. As a leader, encourage open dialogue especially related to mental conversations and provide a supportive environment free from stigma. Also, encourage employees to access mental health services whenever necessary.
7. Measure Results
It may be challenging to measure results from changing communication strategies, but it is not impossible.
Aim to collect qualitative data that includes changes in employee attitudes and quantitative data that measure turnover and productivity rates and the changes in employee satisfaction.
Hopefully, these tips will help you to improve communications in your workplace. While at it, remember that over-communicating may be counterproductive. Avoid out of work hour phone calls, never-ending meetings, and constant emails.